Ira Kriskovic

Digital & Operations Professional

Projects

ThermoShape - B2B Luxury Fitness Equipment Distributor

Designed and developed a custom WordPress theme for a luxury fitness equipment distributor, handled client coordination, project planning, and delivery from concept to launch

UI/UX design, image editing, WordPress website creation, security setup (Wordfence, 2FA, secure login URL), server configuration, hosting (deployment).

Implemented GDPR compliance using Complianz, covering cookie consent, privacy policy, and data handling for contact form and newsletter sign-ups in line with European guidelines.


Yole!Africa

Built a custom WordPress theme and managed full project delivery including client communication, project planning and client communication. Focused on usability, performance, SEO, and analytics integration.

Technologies: Figma (UI/UX design), WordPress (Astra & custom theme development), Photoshop (image editing), Scribe (process documentation), Security configuration, Hosting & Server setup (deployment), SEO tools, Google Analytics.


AI Blog Writing Agent - Automated Content Generation System

Created a responsive, multilingual website for a family-owned apartments, utilizing HTML5, CSS3, and JS to enhance user experience.


Additional projects available on GitHub and LinkedIn.


Work Experience

Operations Specialist

June 2023 - January 2026

Paragon 28, Dublin, Ireland

• Processed customs and client invoices, handeled inventory management, maintaining accurate records and ensuring regulatory compliance.

• Handled customer follow-ups and issue resolution across a diverse client base.

• Checking in with customers after delivery, addressing questions and resolving any issues."

• Coordinated with cross-functional teams to support daily operational workflow.

Supervisor

August 2019 - May 2023

The Brazen Head, Dublin, Ireland

• Managed daily operations and staff scheduling across one of Dublin's highest-traffic hospitality venues.

• Trained employees and maintained service and operational standards across a 60+ member team.

Customer Service Representative

March 2017 - August 2019

The Brazen Head, Dublin, Ireland

• Customer-facing role at a high-volume Dublin tourist venue, maintaining high satisfaction across an international customer base.

• Consistently outperformed average sales targets by up to 15% through effective upselling and product knowledge.

Assistant Manager

April 2013 - December 2016

Family Hotel Lovincic, Baska, Croatia

• Managed full operations including bookings, guest inquiries, invoicing, and compliance

• Launched new website and digital marketing strategy, resulting in a 20% increase in seasonal overnight stays.

Administrator

October 2009 - March 2013

Art Line - Souvenir Manufacturing, Rijeka, Croatia

• Evaluated supplier offers and maintained accurate purchase and delivery records

• Monitored sales, inventory levels, shipping processes, and invoicing.

• Developed spreadsheets, handled database management, and designed brochures.


Education

Higher Diploma in Science in Web Technologies - 1.1

National College of Ireland


Certificates


Volunteer Work

Web Designer & Developer

Catchafire: Professional Support for Non-Profits


Built custom websites from scratch using WordPress with custom themes and plugins, implementing design and functionality with CSS3, JS, PHP, and managing content.


Completed 10 projects providing website design, development, and technical consultation for nonprofit organisations, delivering over $30,000 in value.

Hobbies

I am a sporty person who loves hiking, running, and cycling, often enjoying hikes in Wicklow Mountains or cycling through villages around Dublin.

I also enjoy cooking and having friends over for dinner.

Contact Me

Send